Prepare and serve nonalcoholic beverages including but not limited to soda, juice, tea, coffee and espresso beverages.

Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, setup and or teardown stations or work areas or other duties as assigned.

Quickly delivers food from the kitchen to guests as instructed by management and chefs.Receives clean china, silverware and glassware from dishwashers to polish and stock.Performs inventories and other duties as assigned.

Anticipates, identifies, and provides for guest needs.

Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.

Provides superior guest service, positively effects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with coworkers.

Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.

Answers any additional questions that the guest may have.

Describes briefly each dish as it is served to the table, stating the name of the dish and 2 notable ingredients.

Participate in all elements of service including duties that are the primary responsibility of support positions, including but not limited to prebussing, clearing tables, resetting tables, pouring water, running beverages.(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

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